Frequently Asked Questions

Q. Why should I join Vetcentric?

Vetcentric allows you to retain your independence whilst being part of an alliance, empowering your business to excel. Through group buying and streamlined systems and processes, you will benefit through significant financial and time saving. We offer networking among peers, not leaving you alone to fend for yourself.

Q. How much will it cost?

Vetcentric offers significant savings through group buying and streamlined systems and processes – this program will actually save you money.

Q. How can I join?

To start benefiting from Vetcentric’s range of customised services immediately, contact us.

Q. My practice is just me. Is it still viable for me to join Vetcentric?

Vetcentric is ideal for small practices as we allow you to benefit from the services and systems normally reserved for large chain practices. Our buying power means that even the smallest practice can benefit from the financial savings of our procurement expertise.

Q. How will Vetcentric give me more time?

Our systems and processes will streamline your business practices, making the time you spend more effective. This enables you to spend more time on your patients and less time on administration.

Q. How can I maintain control of my own company and still do things my way?

You can select the package that suits your needs. Whether you want to benefit from our buying power, utilise our systems and processes or take advantage of our peer-to-peer networking, you can pick and choose what is best for you and your business.

Q. I currently receive valuable advice through my supplier representatives. Will I still get this through Vetcentric?

Yes, reps will continue to offer training. However, we will book specific times for these programs with pharmaceutical companies, giving you a better, more organised service than the ‘drop-in’ service you currently receive.

Q. I prefer to select my own brand of medicines. Will I still be able to access these brands?

Yes, you will also be able to have access to substantially discounted prices for identical products from new brands. No matter which brand you prefer, the choice will always be yours.

Q. Why are you different from other buying groups?

We are a management group that provides support in purchasing, operations and marketing. This gives us the ability to manage multiple independent practices providing cost-effective solutions.

Q. Do I order from Vetcentric or my wholesaler?

You order directly from your wholesaler, receiving the contracted prices negotiated by Vetcentric on your behalf.

Q. Where are you located?

6–10 Talavera Road, Macquarie Park NSW 2113

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