At Vetcentric we have five core values that guide everything we do: respect, integrity, innovation, knowledge and collaboration. This means that we know it’s our responsibility to consistently do the right thing so that Vetcentric and our Members can have a positive impact on our local communities.

In all of our actions, we are committed to doing the right thing for our Members, their clients and beloved pets, the community, our employees, the environment and our business partners. It is this responsibility that guides us in everything we do.

The Environment

We understand that our business activities have an impact on the environment and we have developed principles to manage our environmental footprint and that of our Members. Our Member’s Support Office locations utilise proper recycling and waste reduction processes and environmentally friendly and cruelty free cleaning products. We are committed to minimising the use of plastic across all aspects of our business and strongly encourage our Members and business partners to adopt these initiatives.

We are mindful of our carbon footprint and encourage the use of technology and digital platforms to collaborate whilst minimising corporate travel. Australian-owned companies and Australian-made products are always our first choice when our procurement department is evaluating an item, service or innovation for Members. We believe that utilising local resources and supporting our business community in Australia is the right thing to do.

Our Charity Partners

Pets are part of our families and this places our Member veterinarians at the heart of our local communities. As more independent veterinary practices from across Australia join Vetcentric, we believe it’s important to facilitate a way for our Members to give back to their local communities. We are pleased to be involved with a number of charity partnerships and projects designed to create sustainable, positive change in local communities.

Story Dogs

Our mission at Story Dogs is to make reading fun for children, so they become confident lifelong readers. No child should be left behind in literacy. When children read to a dog, the outcomes are amazing! It is a non-judgemental setting, the children’s focus improves, their literacy skills increase and their confidence soars. The accepting, loving nature of dogs gives this program its magic and helps children relax, open up, try harder and have fun while reading to a friendly, calm dog.

Story Dogs help over 2045 children each week and there are 409 current volunteer Dog Teams across the country! Story Dogs partners with 237 schools in NSW, QLD, VIC, TAS, WA, SA and ACT.

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Cherished Pets

Cherished Pets is a unique veterinary social enterprise established in 2015 in the Geelong region of Victoria, Australia by veterinarian Dr Alicia Kennedy. Cherished Pet’s mission is to support companion pet ownership of vulnerable people and to support pets and their people through all life stages, including vulnerable times.

The Cherished Pets Foundation is the charitable partner of Cherished Pets, that exists to support companion pet ownership of elderly and disabled people living in the Bellarine region.

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Lucy’s Project

Since its inception, Lucy’s Project has grown to be the peak organisation for the link between animal abuse and domestic violence in Australia. With chapters in most states of Australia, Lucy’s Project continues to grow from strength to strength

Lucy’s Project recognizes that we fail to save human domestic violence victims lives when we fail to address the whole family- paws and all. Companion animals are often cited as the reason a victim returns to an abusive home, the inability to secure pet friendly accommodation the reason for increased homelessness for predominately women victims and their children. We recognize the trauma inflicted when beloved animals are abused as punishment, as a threat or means of control.

We recognize the very particular trauma this inflicts on children and the special approach needed to help children heal. We recognize the role of many different fields and professions in responding to the intersection of companion animal ownership and domestic violence including vets, doctors, animal welfare organisations, crisis response systems, police, refuges, housing bodies, transitional homes and government. We recognize that working together as a coordinated network is imperative to the overall goal of saving lives, improving the quality of life for survivors and helping child survivors to thrive into adulthood.

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Pets in the Park

Pets in the Park aims to support, build relationships with and improve the wellbeing of homeless people in society living with animal companions. Many people who are experiencing homelessness own pets that play a significant role in their lives. These beloved pets offer unconditional love, companionship, emotional support and security; basic human needs that are often not met elsewhere. Although pet ownership greatly enriches the lives of those who are homeless, it also comes at a significant financial cost. Annual vaccinations, flea treatment, routine worming and de-sexing and microchipping an animal costs hundreds of dollars.

Pets in the Park is a registered charity with DGR (deductible gift recipient) status that runs free monthly pet health clinics and free quarterly de-sexing clinics. Pets in the Park is run completely by volunteer veterinarians and veterinary nurses and strives to provide emotional and educational support to owners and practical help to their pets in a social and friendly environment. By reducing the financial burden of pet ownership, and by promoting access to human social services, Pets in the Park aims to make a difference to both animals and people experiencing homelessness.

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